Scheduling Services Specialist I Job Openings in - Geisinger Recruitment 2018

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To help to make the organization vision and also assignment arrives true; Geisinger is open for new location as Scheduling Services Specialist I within begin with April 2018. Everybody who’s enthusiastic about stuffing this vacant, remember to be involved in this kind of Scheduling Services Specialist I April 2018 recruitment with . It really is suggested for all players to get ready many essential specifications for this work recruitment process, because the procedure will be needing you to definitely provide ideal specs that this organization would like because of this location. If you feel that you are the one that can fill up your specification, you can look at to read further information about Scheduling Services Specialist I April 2018 in below.


JOB TITLE: Scheduling Services Specialist I

LOCATION: Lewistown Hospital

DEPARTMENT: Primary Care Scheduling

WORK SCHEDULE: Days/Evenings (M-F, 10:30AM – 7:00PM with rotating weekends and holidays)



Provides seamless appointment scheduling services to patients and referring physician offices by matching physician-specific scheduling guidelines with patient appointment preferences across the Geisinger Health System (GHS) using technology. Collects and maintains accurate, basic patient information relating to registration and insurance in compliance with HIPAA guidelines. Facilitates positive multi-channel communications among patients, physicians, clinical staff, outreach sites, and internal departments to serve patient and referring physician needs using advanced writing, telephone, e-mail, and internet skills. Possesses solid knowledge regarding specialty, primary care, and/or community practice department specific scheduling guidelines, procedures, appointment scheduling and clinic work flows. Provides flexible coverage for co-workers in assigned work groups as needed.
Directly accountable to Supervisor, Scheduling Services.


Demonstrates a positive, supportive, respectful and helpful attitude in interactions with all department customers (patients, physicians, visitors and other healthcare team members).
Demonstrates respect for the rights and dignity of all patients. Provides and maintains patient privacy at all times. Is compliant with HIPAA guidelines and privacy practices, patient confidentiality and patient rights.
Demonstrates the ability to effectively handle the departments minimum appointment-related contacts to resolve questions or concerns from patients and/or referring physicians on a weekly basis.

Demonstrates the ability to promote and work in a team atmosphere to manage and process all multi-channel contacts and attain common goals.
Demonstrates a positive work attitude.
Demonstrates a calm, professional manner. Offers and acts on constructive feedback.
Demonstrates time management skills effectively to perform scheduling while meeting department productivity and service standards.
Demonstrates high level of customer service while meeting department quality performance standards.
Demonstrates flexibility in response to unexpected changes in workload, staffing and scheduling.
Demonstrates detailed knowledge of Microsoft Office applications, GroupWise and all other department software systems and their integration.


High school diploma required. Minimum of one year experience in a medical office/clinical setting or call center experience required.

Associate's/Bachelor's degree in business or related degree required.
Familiarity with medical terminology preferred.
Previous call center experience preferred.
NAHAM or CRCR certification preferred.


Work is typically performed in an office environment.
May be required to work weekends and/or evening rotation according to the business needs of the department.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

GEISINGER-LEWISTOWN HOSPITAL: is a 123-bed acute care community hospital serving the 80,000 residents of Mifflin and Juniata counties and members of the contiguous counties of Centre, Perry, Snyder, and Huntingdon. Established in 1905, the hospital provides inpatient, outpatient, wellness and community services while employing over 1,000 full-time and part-time employees and providing a Medical Staff consisting of more than 150 physicians and allied health practitioners representing specialties ranging from family medicine, internal medicine, and cardiology to infectious disease and general/cardiovascular surgery.

ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit, or connect with us on Facebook, Instagram, LinkedIn and Twitter.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit, or connect with us on Facebook, Instagram, LinkedIn and Twitter.

  • Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

  • Domestic partner benefits not applicable at Geisinger Holy Spirit.

As one of the leading company in USA, Geisinger opens a variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Geisinger also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to learn new skills and knowledge through the company program.

If you are interested and qualified to follow the job recruitment, you have to prepare yourself and send your application letter immediately. Only candidates who meet the criteria for Scheduling Services Specialist I in , who will be called to attend interview. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in region from any other company. You can also try to find other job recruitment information for Scheduling Services Specialist I di below.

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Job Title: Scheduling Services Specialist I Location: Company: Geisinger Date Posted: 30+ days ago

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