Airport Butler - Concierge Job Openings in Newark, NJ - Airport Terminal Services Recruitment 2018

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. Airport Butler is a premier Concierge company providing signature services to passengers in Airports all over the United States and Canada. The offering is independent from airlines and customized for any passenger, regardless of traveling class, who wishes personalized service and extra care when arriving, departing or connecting through an airport. We offer our services to executives, inexperienced travelers, families, Senior Citizens, celebrities and small group travel. Our clients buy these services via our website, reservation center and travel agencies.
Whether adding an extra touch of comfort, convenience, or sense of luxury, an Airport Butler exceeds our client’s expectations by executing white glove service in a fast paced environment!
Pay for Concierge: $18.00 per hour, mostly part time – approximately 20-32 hours/week
Key Tasks for Concierge: · Key responsibility is to ensure total client satisfaction
· Greet and assist clients curbside, at airport gates, or arrival halls and escorting them to their desired next points within the airport.
· Knowledgeable about all airport amenities such as restaurants, services, retail locations and airline ticket counter and gate information.
· Develop and maintain professional rapport with regulating agencies and airlines within the airport
· Exhibit upmost confidentiality with clients and client information
· Maintain strict adherence to escorting protocol within the airport
· Utilize the reservation system (GDS) for managing all client services
Preferred Qualifications for Concierge: · Multi-lingual
· Passionate approach to customer service, positive attitude, strong work ethic, exceptional organizational skills
· Passion for serving customers
· Demonstrates the ability to have proactive problem solving techniques
· Demonstrates ability to collaborate with other employees to overcome abnormal situations
· High level of cultural awareness
· Direct experience in higher end or VIP services in the hospitality industry in order to recognize the high value customer
· Excellent internal and external customer service skills to handle all client’s needs, concerns, and accommodations
· Ability to work in a hectic, stressful environment while delivering a very calm, positive, efficient and comforting service
· Adapt to an ever changing environment and be resilient
Requirements Exigences
Requirements for Concierge: · Possess at least a High School Diploma/GED equivalent and be 18 years of age and possess current authorization to work in the US
· Ability to work under pressure with a minimal supervision
· Must wear company uniform as prescribed and conform to all grooming standards
· Must be able to stand and walk for long periods of time and lift up to 70 lbs
· Must, after training, be able to efficiently use Airport Butler’s automated reservation system
· Must be able to work shift work including irregular shifts and overtime, holidays and weekends
· Must be flexible in work schedule to match the demand for services
· Airport and/or Airline hospitality service experience would be a strong asset
Airport Butler is a brand of Airport Terminal Services, Inc.

As one of the leading company in USA, Airport Terminal Services opens a variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Airport Terminal Services also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to learn new skills and knowledge through the company program.

If you are interested and qualified to follow the job recruitment, you have to prepare yourself and send your application letter immediately. Only candidates who meet the criteria for Airport Butler - Concierge in Newark, NJ, Newark, NJ who will be called to attend interview. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Newark, NJ region from any other company. You can also try to find other job recruitment information for Airport Butler - Concierge di Newark, NJ below.

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Job Informations

Job Title: Airport Butler - Concierge Location: Newark, NJ Company: Airport Terminal Services Date Posted: 30+ days ago

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