Hotel Front Office Supervisor Job Openings in Fort Worth, TX 76116 - Hampton Inn and Suites Fort Worth I30 West Recruitment 2018

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To help make the business eye-sight and objective will come legitimate; Hampton Inn and Suites Fort Worth I30 West is usually available intended for brand new location since Hotel Front Office Supervisor inside Fort Worth, TX 76116 begin from March 2018. Everybody who’s considering filling up this specific empty, make sure you engage in this particular Hotel Front Office Supervisor March 2018 recruitment in Fort Worth, TX 76116. It truly is encouraged for those contributors to arrange many necessary demands because of this work recruitment treatment, as the method need one to provide appropriate specs which the corporation desires with this situation. If you're you are this can easily fill your specs, you can look at to learn more information about Hotel Front Office Supervisor March 2018 in Fort Worth, TX 76116 below.

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The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities

  • Hilton / Hampton Brand experience is required
  • Greet and welcome all guests approaching the Front Desk in accordance with MOE Hospitality Hotel standards.
  • Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
  • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
  • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
  • Review Front Office log and Trace File daily.
  • Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
  • Follow all cash handling and credit policies.
  • Be aware of all rates, packages and special promotions as listed in the Red Book.
  • Be familiar with all in-house groups.
  • Be aware of closed out and restricted dates.
  • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
  • Be familiar with hospitality terminology.
  • Have knowledge of emergency procedures and assist as needed.
  • Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
  • Be able to complete a bucket check, room rate verification report, and housekeeping report.
  • Balance and prepare individual paperwork for closing of shift according to hotel standards.
  • Maintain and market promotions and guest programs.
  • Maintain a clean work area.
  • Assist guests with safe deposit boxes.

Qualifications

  • College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • High School diploma or equivalent required.
  • Computer experience required.
  • Customer Services experience preferred.
  • Flexible and long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with MOE Hospitality Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with MOE Hospitality Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.

Medical Insurance and hotel discounts after 90 days.

Job Type: Full-time

Salary: $10.00 to $14.00 /hour

Required experience:

  • Fornt Desk: 1 year

Required education:

  • High school or equivalent

As one of the leading company in USA, Hampton Inn and Suites Fort Worth I30 West opens a variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Hampton Inn and Suites Fort Worth I30 West also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to learn new skills and knowledge through the company program.

If you are interested and qualified to follow the job recruitment, you have to prepare yourself and send your application letter immediately. Only candidates who meet the criteria for Hotel Front Office Supervisor in Fort Worth, TX 76116, Fort Worth, TX 76116 who will be called to attend interview. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Fort Worth, TX 76116 region from any other company. You can also try to find other job recruitment information for Hotel Front Office Supervisor di Fort Worth, TX 76116 below.

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Job Informations

Job Title: Hotel Front Office Supervisor Location: Fort Worth, TX 76116 Company: Hampton Inn and Suites Fort Worth I30 West Date Posted: 30+ days ago

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